Event Organisation
When does the Forum of Local and Regional Authorities begin?
The Forum of Local and Regional Authorities begins on Monday, 7 December.
Where can I find the event programme?
A link to the full Forum programme will be available on our website. The programme will be updated regularly throughout the conference.
Where will the List of Participants be available?
A link to the Forum's List of Participants will be available on our website.
Registration
How can I register for the Forum of Local and Regional Authorities?
The registration form is available on the official website: https://forum-samorzadowe.pl/
The full registration process consists of two stages.
Completing the Stage 1 registration form indicates your intention to attend the Forum of Local and Regional Authorities and requires you to provide your personal details, company name and position. However, this does not complete the registration process. Once the Stage 1 form has been successfully verified, the participant will receive the Stage 2 registration form at their personal email address.
The Stage 2 registration form is sent first to individuals invited by the Organiser and representatives of partner companies.
What does Stage 2 of registration involve?
The Stage 2 registration form is an individual participant form that allows you to book hotel accommodation, register an accompanying person (spouse), upload a photograph for conference materials and settle all applicable fees.
Receiving an email confirming the successful completion of the Stage 2 registration form and paying all applicable fees means that your registration is complete and entitles you to attend the Forum of Local and Regional Authorities.
If you do not receive a registration confirmation email, this means that the Stage 2 form has not been completed correctly.
Is it mandatory to upload a photograph during registration?
Yes. A correctly uploaded photograph is required for identity verification.
Your photograph will be printed on your personalised conference badge.
How can I correct an error or typo in my personal details?
Personal details can only be updated by email. Please write to rejestracja@isw.org.pl and use “Participant Details Correction” as the subject line.
Can I register my spouse after completing my registration?
Yes. Please send your request to rejestracja@isw.org.pl with “Spouse Registration” in the subject line. Your email must include:
- the full name of the main Guest;
- the full name and photograph of the spouse;
- invoicing details.
Can I hold both “Media” and “Guest” status at the same time?
No. Each participant receives only one badge granting access to the Conference Centre.
It is not possible to issue two different passes to the same person.
Can I purchase admission to a single panel?
No. The Organiser does not offer one-day registration or registration for individual events.
Participation in the Forum requires the purchase of a package covering both days of the conference.
Who is my registration coordinator?
Every Guest registering for the Forum of Local and Regional Authorities is assigned a registration coordinator who determines their individual terms of participation.
To obtain your coordinator's contact details, please email forum@isw.org.pl with “Registration Coordinator Information” in the subject line.
When will I receive the link to Stage 2 of registration?
Please be patient while waiting for the link. Verification of your application may take up to 14 working days.
Please note: The email containing the link to Stage 2 of registration may end up in your spam folder.
Until when is registration for the Forum of Local and Regional Authorities open?
Registration will remain open until 30 November 2026. After this date, the Organiser reserves the right to close registration at any time without prior notice.
Participation
Until when can I cancel my participation in the Forum of Local and Regional Authorities?
If you cancel your participation in the Forum by 15 November 2026 inclusive, the fee for organising your stay will be refunded within 30 days of the end of the Forum.
Participants who register on or after 16 November 2026 may cancel free of charge within 24 hours of registration.
Cancellations must be submitted in writing by email to rejestracja@isw.org.pl with “Cancellation” in the subject line.
For unpaid registrations, the Organiser reserves the right to recover costs incurred in arranging the participant's stay, in accordance with the terms specified in Stage 2 of registration.
Failure to notify the Organiser of cancellation in advance and failure to attend the Forum will require the participant to cover the costs of organising their stay, accommodation and any other applicable costs, in accordance with the terms accepted during Stage 2 of registration.
Can a registered participant be replaced by another person?
All participant substitutions must be requested in writing by email to rejestracja@isw.org.pl with “Participant Substitution” in the subject line. Every substitution must be officially confirmed by the Organiser.
Submitting a participant substitution request by email constitutes acceptance of the Registration Terms and Conditions. Substitutions are only permitted within the same company or institution.
The substitution request must include:
- the full name of the person withdrawing;
- the new participant's personal details: full name, official job title in Polish and English, personal email address, an additional contact email address if applicable, contact telephone number and photograph.
From 1 December 2026, participant substitutions are subject to an additional fee. The substitution request must include invoicing details.
Conference Badge
What do I need to enter the Conference Centre?
Entry to the Conference Centre is only permitted upon presentation of a personalised conference badge.
Badges will be issued on site only upon presentation of a valid identity document.
You must carry your badge throughout the Forum. Losing it will prevent you from re-entering the venue.
Where and when can I collect my badge?
Badges for participants of the Forum of Local and Regional Authorities must be collected from the badge collection point at Nosalowy Dwór Resort & SPA, Balzera Street 21c–f, 34-500 Zakopane.
The badge collection point is located on the ground floor, opposite the entrance to the Conference Centre.
Guests can collect their badges at any time during the conference (7–8 December 2027).
What should I do if I lose my badge?
If you lose your badge, you will need to obtain a replacement, which is subject to an additional fee.
To request a replacement badge, please visit the badge collection point at the Conference Centre in person.
We recommend taking particular care of your badge, as you will not be able to enter the Conference Centre without it.
What are the differences between the types of badges?
Participant categories differ in terms of access to areas and services:
“Guest” Badge (Full Access)
– Inclusion on the List of Participants
– Unrestricted access to the Conference Centre
– Admission to award ceremonies and banquets, as well as coffee breaks
– Opportunity to attend accompanying events (meetings with authors, recreational activities and cultural events)
“Media” Badge
– Limited access to the Conference Centre (no admission to selected special events)
– Admission to award ceremonies and coffee breaks
Hotel Information
How can I book hotel accommodation?
Hotel accommodation can be booked directly when completing the Stage 2 registration form, which displays the accommodation options currently available.
Accommodation options are divided into several categories with different standards and prices.
The number of hotel rooms is limited, and availability is determined on a first-come, first-served basis.
Can I cancel my hotel booking?
You may cancel your hotel booking free of charge by emailing hotel@isw.org.pl by 15 November 2026.
Participants who register on or after 16 November 2026 may cancel free of charge within 24 hours of registration.
How can I arrange for two people to share one room?
Guests may add their spouse to their room when completing the Stage 2 registration form. The accompanying person will automatically be assigned to the Guest's room, and the system will calculate the applicable surcharge.
For any other person, please send an enquiry to hotel@isw.org.pl.
Adding a second person to a room incurs an additional charge, which depends on the standard of the selected accommodation category.
What are the hotel check-in and check-out times?
Check-in and check-out times vary depending on the selected property.
Detailed accommodation information will be provided in your booking confirmation email.
Can I extend my hotel booking?
If you wish to extend your stay by one or more nights, please contact the hotel directly.
Can I book and pay for hotel parking through the Organiser?
The Organiser does not arrange hotel parking reservations. Please contact the reception desk of the relevant hotel directly.
Catering
Will catering be provided for Guests during the Forum?
The Forum participation package includes coffee breaks and a banquet. Lunches are not included. Participants may purchase lunch separately at the hotel reception or at one of the restaurants.
Accommodation packages at partner hotels include breakfast. Lunches and dinners are not included.
Payments
When will I receive my invoice?
A pro forma invoice is issued within 48 hours of completing registration.
A final VAT advance invoice or a VAT invoice is issued on the next working day after the payment has been credited to the Organiser's account.
What is the deadline for paying a pro forma invoice?
The amount stated on the pro forma invoice must be paid within 7 days of its issue date.
The Organiser reserves the right to require payments exclusively through the Przelewy24 system during Stage 2 of registration.
Can I pay for my participation on site during the Forum?
No. The Organiser does not accept on-site payments. All outstanding amounts must be paid before the conference. If payment has not been received, the participant will not be issued a badge.
Where can I check the exact cost of my participation in the Forum?
The participation cost is displayed in the Stage 2 registration form and in the final registration confirmation (under “Fee for Organising the Stay”).
Why do participation costs differ between participants?
The fee for organising the stay depends directly on the segment or sector represented by the participant.
When will I receive a refund if I cancel my participation in the Forum?
If you cancel your participation in the Forum by 15 November 2026 inclusive, the fee for organising your stay will be refunded within 30 days of the end of the conference, once the Organiser has received an accepted corrective invoice.
Can I split the amount due into two separate invoices (e.g. one for registration and one for accommodation)?
No. The invoice cannot be split into separate registration and accommodation charges. Accommodation details may be added to the “Notes” field at the bottom of the invoice.
Can I pay online?
Yes. Select the online payment option to be redirected to Przelewy24.pl, where you can pay by card or BLIK, or generate payment instructions for a traditional bank transfer without the need for a pro forma invoice.
Additional Information and Cooperation
How can I book an exhibition stand?
If you are interested in exhibiting, please contact wspolpraca@isw.org.pl. Our specialists will prepare a tailored offer for you.
How can I become a partner or co-organise a panel?
If you are interested in becoming a partner or organising a panel, please contact wspolpraca@isw.org.pl. Our specialists will present the available options.